Privacy Policy

This policy describes how we collect, use and share your personal information when you visit our site or request a quote / place an order with us.

Information We Collect

When you visit the site, we automatically collect some information about your device and how you use the site (such as browser type, pages viewed, and approximate location) via Google Analytics and cookies that remember your language preference and shopping cart.

When you request a quote or contact us, we collect the information you provide - your name, email address, phone number and delivery address - so we can prepare an invoice and arrange delivery. Payment is made by bank transfer against a QR code on the invoice, not by entering card details on this site, so we don't collect or store your card information.

How We Use Your Information

We use this information to prepare quotes and invoices, arrange delivery, respond to your enquiries, and understand how visitors use the site so we can improve it. We don't sell your information to third parties.

Cookies and Analytics

This site uses cookies to remember your language preference and shopping cart, and uses Google Analytics to understand overall site traffic. You can disable cookies through your browser settings, though some site features, like the shopping cart, may not work properly without them.

Data Retention

We keep your order information for our accounting and customer service records, unless and until you ask us to delete it.

Your Rights

If you'd like to see, correct, or ask us to delete the personal information we hold about you, please contact us and we'll action your request.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices, or for other operational or legal reasons.

If you have questions or would like more information, please contact us.